Customer reviews of Bournemouth Car Sales

By Matthew S on 28 July 2020 | Verified purchase

D opened up the garage on a Sunday to allow me to view the car. It was exactly as described. We took a test drive and all is was well. There was no pressure to buy and when it came to negotiating on my trade-in vehicle Derek was fair. You always want more when letting your old vehicle go but have to be realistic. In the space of a couple of weeks I've done over 600 miles in the car and so far no major issues. Coolant gauge runs a little cool but I'll get that checked and the warranty should cover any work. Rest of the car runs like a dream.

Reply from Bournemouth Car Sales on 28/07/20

Hi Matt, thank you for taking the time to write a review. It was a pleasure meeting you, happy your enjoying the car. All the best, Ryan & Derek.

By Dorothy S on 08 July 2020 | Verified purchase

Very helpful and excellent service car ready to drive away

Reply from Bournemouth Car Sales on 09/07/20

Hi Mrs Sadler, thank you for writing a review. It was pleasure to meet you and we're glad you're enjoying your new wheels. All the best, Ryan & Derek

By Tony W on 30 June 2020 | Verified purchase

Ryan and Derek are genuinely decent people and we’re very helpful and patient in securing a deal.

Reply from Bournemouth Car Sales on 01/07/20

Hi Tony, thank you for taking the time to write a review. It was a pleasure doing business with you, we hope your wife enjoys the Honda Civic. All the best, Ryan & Derek.

By Simon R on 23 June 2020 | Verified purchase

Very satisfied with the service from Bournemouth Car Sales. Great communication from the outset, very good price on our part exchange, and no pushy salesmanship. They also helped us complete the necessary registrations etc before we left, and helped deal with a missing logbook issue. Would definitely use again in the future.

Reply from Bournemouth Car Sales on 24/06/20

Hi Simon, thank you for the review. We're pleased you enjoyed our customer service, and it was a pleasure meeting you and Verity, we hope you both enjoy your Ford. All the best, Ryan & Derek

By Chris S on 11 June 2020 | Verified purchase

Great experience from start to finish, great communication from Bournemouth car sales, would definitely buy from them again. Thanks very much.

Reply from Bournemouth Car Sales on 12/06/20

Hi Chris, thank you for the kind words. It was a pleasure to meet you and we hope your son enjoying his Volvo V40. All the best, Ryan & Derek

By Alejandro B on 11 June 2020 | Verified purchase

Exellent people and really helpful 100% recomendeD

Reply from Bournemouth Car Sales on 12/06/20

Hi Ali, thank you for taking the time to leave a review, it was a pleasure meeting you. We’re glad we could be of assistance and you're happy with the car, all the best Derek & Ryan

By Louise B on 01 April 2020 | Verified purchase

I am so pleased with my car, thank you!! As a female buying a car you can feel intimidated. However this couldn't be further from the truth with Bournemouth Car Sales. Derek & Ryan were very friendly and helpful, answering all my questions. What I liked was there were no sales pitches or pressure throughout the process. I had plenty of time to look around the car and also take it out for a test drive. Outstanding service and I would highly recommend Bournemouth Car Sales to others.

Reply from Bournemouth Car Sales on 03/04/20

Hi Louise, thank you for taking the time to write a review. It was a pleasure to meet and do business with you. We're glad you had a stress free experience and you're enjoying your new wheels. All the best, Ryan & Derek

By Mathew D on 11 March 2020 | Verified purchase

Prompt response from the start, very easy to contact. Quality selection of cars. A very relaxed no pressure sale. Many thanks to you both. Loving the new car!

Reply from Bournemouth Car Sales on 12/03/20

Hi Mat, It was a pleasure to meet and thank you for taking the time to leave us a review. We're glad you found your overall experience was stress free and you're enjoying the BMW. All the best Ryan & Derek

By Helen J on 07 March 2020 | Verified purchase

Bournemouth Car Sales was very efficient and pleasant to deal with from the moment I saw the car on Autotrader. I would highly recommend them to other buyers.

Reply from Bournemouth Car Sales on 09/03/20

Hi Helen, thank you for the kind words. It was a pleasure to meet you and John, we hope you're enjoying your new car. All the best, Ryan & Derek

By Paul M on 02 March 2020 | Verified purchase

Best experience I’ve had at a car dealership. Had to travel 3 hours each way and the owner was willing to open up early for us to get away due to the journey. Will definitely recommend. Thank you Derek and the team

Reply from Bournemouth Car Sales on 03/03/20

Hi Paul, many thanks for the lovely review, it was a pleasure meeting you and your father. We’re glad we could be of assistance and your happy with the car and the service you received. All the best Derek & Ryan