Customer reviews of Bournemouth Car Sales

By Anonymous on 12 April 2023 | Verified purchase

Professional service

Reply from Bournemouth Car Sales on 17/04/23

Hi, thank you for taking the time to write a review. It was a pleasure meeting and doing business with you. We hope you enjoy you're car. All the best, Derek & Ryan

By Anonymous on 11 April 2023 | Verified purchase

Very helpful throughout process of purchasing my new car, nothing was any hassle and was completely stress free. Quality stock that is obviously well maintained. Would highly recommend them to anyone looking to purchase a car!

Reply from Bournemouth Car Sales on 17/04/23

Hi, thank you for taking the time to write a review. It was pleasure meeting you and your partner, and we hope you enjoy your new wheels. All the best, Ryan & Derek

By Ketan Dube on 13 March 2023 | Verified purchase

Had a great overall experience with Derek and Ryan. From the first call I made to viewing, then following up with test drive and finally closing the deal. True professionals where I didn’t even have to worry about anything. Pleasure dealing with you guys and I’m sure I’ll be back in future when I want to sell this one in order to upgrade.

Reply from Bournemouth Car Sales on 16/03/23

Hi Ketan, thank you for taking the time to write a review. It was a pleasure meeting and doing business with you and your partner. We're pleased you are happy with the vehicle and service you received. All the best, Ryan & Derek

By James P on 10 March 2023 | Verified purchase

Friendly, helpful and relaxed. I purchased a Mazda, which was a fair price, well presented and drives really nicely. Ryan was a pleasure to deal with, he answered all relevant questions and handled the paperwork and documentation professionally and swiftly. I would definitely recommend Bournemouth car sales to any potential buyers

Reply from Bournemouth Car Sales on 12/03/23

Hi James, many thanks for leaving a review and we're glad you're enjoying your Mazda3. If we can be of further assistance in the future, please don't hesitate to contact us. All the best, Ryan & Derek

By Carmen on 07 March 2023 | Verified purchase

Excellent customer service! I felt totally assured throughout and I would definitely recommend this company to anyone.

Reply from Bournemouth Car Sales on 11/03/23

Hi Carmen, thank you for taking the time to leave a review. We're pleased you enjoyed our customer service, and it was a pleasure meeting you. All the best, Derek & Ryan

By James Hussey on 02 March 2023 | Verified purchase

Excellent Ryan was very professional he made it very easy for us to purchase the car would highly recommend bournemouth car sales

Reply from Bournemouth Car Sales on 07/03/23

Hi James, thanks for taking the time to leave us a review. We're glad your experience was stress free and you're happy with the vehicle. If we can be of any further service, don't hesitate to contact us. Enjoy your new car. All the best, Ryan & Derek.

By Denise Peete on 28 February 2023 | Verified purchase

I recently decided that the time was right to buy myself a small car so that I did not have to rely on our shared car.. I did some research on AutoTrader and went to look at a few different cars in local garages. Neither I or my husband know a huge amount about cars and I was wary about committing what for me was a substantial amount of money. I then saw that Bournemouth Car Sales had a Peugeot 208 Active HDI for sale at what AutoTrader said was a fair price. I was interested because my husband had bought his car from BCS and had been really happy with it. When I visited BCS Derek gave me the full history of the car and explained why he thought it was a fair price. I sat in it and found it very comfortable and easy to drive. Derek gave me proof of items that had been repaired/replaced and agreed to touch up one or two small paint chips. I was really happy with the car and agreed to go ahead. The car was ready for me within 4 days and Derek had even provided a half tank of diesel. I could not be happier with both the car and the service from Derek and Ryan at BCS

Reply from Bournemouth Car Sales on 03/03/23

Hi Denise, thank you for taking the time to leave a review and for your very kind comments. We strive on the service we offer our customers so are delighted these have been met. It was a pleasure to meet you and your husband again. All the best, Derek & Ryan

By Anonymous on 06 February 2023 | Verified purchase

Very friendly, helpful & knowledgeable- made the process easy - they arranged for me to pick up the car a day early - no pressure to buy and I would highly recommend

Reply from Bournemouth Car Sales on 07/02/23

Hi, thank you for taking the time to write a review. It was a pleasure to meet you and your Wife. We hope you enjoy your Ford Focus and if we can be of any further assistance in the future, please get in touch. All the best, Derek & Ryan

By Mrs Maby on 03 February 2023 | Verified purchase

We're quick at getting back to after an enquiry. We're honest and had plenty of helpful tips after purchasing the car. Had lost a key but got a new one done for me at their own expense. Buying my car was easy through them and accomodating. I had an initial pick up date and let me pick it up a day earlier than planned with no problems.

Reply from Bournemouth Car Sales on 07/02/23

Hi Shannon, thank you for taking the time to write a review. It was a pleasure to meet you. We hope you enjoy your Toyota Verso and if we can be of any further assistance in the future, please get in touch. All the best, Derek & Ryan

By John Wright on 01 February 2023 | Verified purchase

No pressure to buy when viewing. Specialists in quality second user cars. Excellent after sales support. Highly recommended

Reply from Bournemouth Car Sales on 03/02/23

Hi John, thank you for taking the time to write us a review. It was a pleasure to meet and deal with you and we're glad you were very happy with the service. We hope you enjoy your Mercedes. All the best, Derek & Ryan