Customer reviews of Bournemouth Car Sales

By Alan Chapman on 23 September 2021 | Verified purchase

From start to finish Derek at Bournemouth Car Sales delivered an excellent service. From my initial enquiry, picking me up from the station and to completing the purchase he was helpful and polite. The car was serviced and came with a full service history and a years MOT. I travelled from Margate in Kent so a long journey but I would contact them again when I need another car. Highly recommended.

Reply from Bournemouth Car Sales on 29/09/21

Hi Alan, thank you for taking the time to leave a review. We're glad you enjoyed the service and it was a pleasure doing business with you. All the best, Derek & Ryan

By Rowan Yates on 28 August 2021 | Verified purchase

When I looked at the car, I didn't feel pressured to buy. This gave me ease in looking at the engine and the features of the car. The car had been looked after by the team and they have a comprehensive warranty. Great service from guys who care about the cars, reputation, their Business and customers.

Reply from Bournemouth Car Sales on 09/09/21

Hi Rowan, thank you for the review. We're glad your car buying experience was stress free, and you were happy with the service. It was a pleasure to do business with you. All the best, Ryan & Derek.

By Nick Tibbs on 23 August 2021 | Verified purchase

Really genuine guys, very helpful and honest. The car they sold me got delivered on time, super clean and freshly serviced, they took they time to go through everything too, absolutely no feeling of being rushed or pressurised. I couldn't ask for more.

Reply from Bournemouth Car Sales on 26/08/21

Hi Nick, Thank you for taking the time to leave a review. We're pleased you enjoyed our customer service, and it was a pleasure meeting you, enjoy your Honda Civic Tourer. All the best, Ryan & Derek

By Tina Waterman on 23 August 2021 | Verified purchase

Ryan and Derek at Bournemouth Car Sales were really helpful with our purchase, even arranging a special time for a test drive to fit in with us. They were courteous and friendly and we felt 'Covid safe' The car, a Honda CRV was perfect for us and so we bought it.

Reply from Bournemouth Car Sales on 26/08/21

Hi Tina/David, many thanks for the review, it was a pleasure meeting you. I’m glad we could be of assistance and your happy with the car and service you received, all the best. Derek & Ryan

By Anonymous on 17 August 2021 | Verified purchase

The guys provided a really pleasant service. Well organised and professional without any sales pressures. Excellent communication throughout. Would highly recommend anyone interested in their vehicles to give them a call.

Reply from Bournemouth Car Sales on 19/08/21

Hi, pleasure to do business with you. Thank you for the positive feedback and taking the time to write a review. All the best, Ryan & Derek.

By Ash Gadsby on 29 July 2021 | Verified purchase

Brilliant service from start to finish , Covid secure showroom and office space , a no pressure sale and answered all my questions about the vehicle . Would definitely recommend this car garage

Reply from Bournemouth Car Sales on 30/07/21

Hi Ash, Thank you for taking the time to leave a review. We're pleased you enjoyed our customer service, and it was a pleasure meeting you, enjoy your BMW. All the best, Ryan & Derek

By Kenneth Gourlay on 05 July 2021 | Verified purchase

They were a good dealer and looked after my needs well

Reply from Bournemouth Car Sales on 08/07/21

Hi Kenny, many thanks for the review, it was a pleasure meeting you. I’m glad we could be of assistance and your happy with the car and service you received, all the best. Derek & Ryan

By John Michelmore on 05 July 2021 | Verified purchase

extremely courteous and made one feel confident in the motor car exchange and purchase procedure

Reply from Bournemouth Car Sales on 08/07/21

Hi John, many thanks for the review, it was a pleasure meeting you and your Wife, I’m glad we could be of assistance and your both very happy with the car, all the best Ryan & Derek

By Munna W on 18 June 2021 | Verified purchase

The car purchase went very well and the sales person was very helpful & pleasant to deal with.

Reply from Bournemouth Car Sales on 22/06/21

Hi Munna, thank you for the review. It was a pleasure to meet you and your partner, and we hope you enjoy your new car. All the best, Ryan & Derek.

By Emma N on 17 June 2021 | Verified purchase

We were welcomed to our appointment, on time, by one of the friendly owners of the garage. The car was ready for us to view, all paperwork was up together too. We took it for a test drive - a local route that they clearly do often, and it was enough for us to know that the car drove well. The car was as described and a really good deal. The contact that I had before hand was friendly and professional, and at no point was I concerned. It was the perfect transaction. I will happily return to them for my next car.

Reply from Bournemouth Car Sales on 22/06/21

Hi Emma, thank you for taking the time to write this review. It was a pleasure dealing with you. We are pleased everything ran smoothly with your recent purchase and you were happy with our service. All the best, Ryan & Derek.