Customer reviews of Bournemouth Car Sales

By Chris O on 06 April 2018 | Verified purchase

Having had a less than pleasant experience recently at another garage, but searching for a new family car, I stumbled across Bouremouth Car Shop whilst looking at a car that was not on my shortlist (at the time). Following some research in to the car in question and based on the price & description, I went straight to the garage review section to see others experience. They were all very good and so I made the call. I wasn't disappointed from there on out. I was greeted on arrival, given all the time I needed to look around the car, take it for a test drive, informed of it's history, informed of the warranty and extra cover and also given a fair price on p/x of my old car. Father and son team were excellent - personable and experienced. I haven't had to use any after sales (and hopefully things will stay that way) but I got the feeling that if I do need it, it would be no bother to them. All in all, I would recommend and next time I am after a car I will keep an eye on their stock.

By Steve T on 04 April 2018 | Verified purchase

The service was first rate and faultless from start to finish. I would not hesitate in recommending Bournemouth Car Shop.

By Andrew M on 30 March 2018 | Verified purchase

Very helpful father and son team. The salesman was very interested and understood my personal circumstances and i part exchanged my car for a Ford Focus they had. The 6 month guarantee that came with the car gave me peace of mind incase anything wemy wrong. I made amy initial enquiry and test drove on the Tuesday and the following Monday I picked up my new car. I love it btw!

By Rick D on 21 March 2018 | Verified purchase

From start to finish the customer care was excellent. I found them to be honest and truthful about small advisories and this gave me the confidence to travel to take a look. The car was better than expected and it’s a pleasure to drive. Again the guys were fantastic in their customer care ensuring that I had everything before driving away. Even their after sales was excellent. Really happy with my purchase and would highly recommend Bournemouth Car Shop.

By Jenna B on 19 March 2018 | Verified purchase

Good experience and customer service, the car was well presented and in lovely condition. They were very helpful and supplied all the relevant documents for inspection and did there best to ensure I had peace of mind about my purchase. Very happy would recommend to others.

By Oliver W on 07 March 2018 | Verified purchase

A pleasurable car buying experience. Friendly father & son team with good knowledge and nice little set up. Nothing was too much trouble, I would definitely recommend to friends & family.

By James O on 13 February 2018 | Verified purchase

I'd be happy to recommend Bournemouth Car Shop from my experience. Had to travel from London to view the car, got picked and dropped back to station. Professional service in terms of showing the car and its paperwork. The salesman was really helpful & knowledgeable and provided me with all the information I wanted by phone & email. Thank you Ryan.

By Amanda S on 21 January 2018 | Verified purchase

Very good experience. The car was as described and in fantastic condition. The owners were fantastic and customer service was outstanding.

By Nick T on 13 December 2017 | Verified purchase

Excellent service from start to finish from all the staff, made the buying of the car easy and simple and were professional throughout.

By Tammy S on 06 December 2017 | Verified purchase

Really happy with the guys at Portsmouth Car Sales, they made the whole buying process simple.