Customer reviews of Bournemouth Car Sales

By Ian G on 07 August 2019 | Verified purchase

Went to Bournemouth Car Sales to view a Skoda Octavia and after being met was left tohave a good look at it in my own time. When I was satisfied with my look I went to the office for a chat, at no time was any pressure put on me over the vehicle. We went for a test drive and then I decided to purchase the car. I picked it up a few days later and did all the paperwork. All in all it was a thoroughly pleasant experience dealing with 2 very nice people. They keep a stock of good quality vehicles and I would recommend them!

Reply from Bournemouth Car Sales on 08/08/19

Hi Ian, thank you for taking the time to write this review. It was a pleasure dealing with you. We are pleased everything ran smoothly with your recent purchase and you were happy with our service and hope that the next time you are looking for a new vehicle we will once again be able to assist. All the best, Ryan & Derek.

By Mark W on 09 July 2019 | Verified purchase

Painless experience from start to finish, viewed car on the Wednesday and the car was MOTed and ready to pick up on the Saturday in time for my new job on the Monday. Even trusted me to do the bank transfer when I got home! Thanks guys!

Reply from Bournemouth Car Sales on 12/07/19

Hi Mark, many thanks for the review, it was a pleasure meeting you. I’m glad we could be of assistance and your happy with the car, all the best with your new job. Ryan & Derek

By Anthony H on 29 June 2019 | Verified purchase

very good and reassuring. The Staff at Bournemouth Car Sales were informed and very professional. I didn't feel pressured into making a decision and the whole experience was excellent. Would recommend.

Reply from Bournemouth Car Sales on 01/07/19

Hi Anthony, thank you for taking the time to leave a review. It was a pleasure to meet you and your partner, thank you for the positive feedback. All the best, Ryan & Derek.

By Grant P on 15 June 2019 | Verified purchase

I found the car exactly what I was looking for at the right price.Very smooth operation to purchase and Ryan picked me up from the train station.very pleased

Reply from Bournemouth Car Sales on 20/06/19

Hi Grant, pleasure to do business with you. Thank you for the positive feedback and taking the time to write a review. All the best, Ryan & Derek.

By Dave P on 12 June 2019 | Verified purchase

Met with Ryan on Sunday after making an appointment in the morning. Very polite, showed us the car, took us for a drive and let the wife drive. After the test drive he left us alone, no pushy sales pitch and any questions we had were answered. All the paperwork was present, service book and Experian auto check clear certificate. Ryan explained that BCS are very particular about the cars they sell, they will only sell cars with a service history and less than 3 owners. The cars are sourced from all over the UK. We bought the car and picked it up a few days later. We would highly recommend Bournemouth Car Sales, we bought with confidence and are very happy with the car.

Reply from Bournemouth Car Sales on 15/06/19

Hi Dave, thank you for the kind words. It was pleasure to meet you and your wife. We're pleased you had a stress free experience and Kerry is enjoying the car. All the best, Ryan & Derek

By Julian E on 28 May 2019 | Verified purchase

Brought a mondeo from derek and ryan at bournemouth car sales and was very pleased with the service and car, both down to earth and not one bit pushy, they dealt with the paper work quick and drove the car away which drives like a dream, thanks again bournemouth car sales, top draw service.

Reply from Bournemouth Car Sales on 30/05/19

Hi Julian, many thanks for the lovely review, it was a pleasure meeting you and your friend. I’m glad we could be of assistance and your happy with the car, all the best Ryan & Derek

By Alexandra D on 22 May 2019 | Verified purchase

Excellent customer service answering all my questions with great patience as we were travelling from 3 hours away. Even opened early on Bank Holiday Monday to accomodate us. Very fair, honest and helpful. Would not hesitate to purchase another car from Bournemouth Car Sales. Many thanks for an super little car for our daughter.

Reply from Bournemouth Car Sales on 24/05/19

Thank you for your kind comments, it was a pleasure meeting you and your family. We're pleased your daughter is happy with the vehicle. All the best Ryan & Derek.

By Andy H on 19 May 2019 | Verified purchase

TRAVELLED 6+HOURS TO SEE THE CAR, AS IT LOOKED SO GOOD IN THE ADVERT. WHEN I ARRIVED THE CAR WAS EVEN BETTER THAN I'D HOPED AND WAS PRESENTED BEAUTIFULLY. FRIENDLY SALESMAN. TRUSTWORTHY DEALER AND HIGHLY RECOMMENDED.

Reply from Bournemouth Car Sales on 20/05/19

Hi Andy, thank you for taking the time to write this review. It was a pleasure dealing with you. We’re pleased the long journey was worth it and you’re happy with the vehicle. All the best, Ryan & Derek

By Bertram V on 14 May 2019 | Verified purchase

Excellent customer service before and after the sale. The dealer was considerate and gave me space to make a decision on whether to purchase the car. I am very satisfied with my new car.

Reply from Bournemouth Car Sales on 15/05/19

Hi Bertram, many thanks for the review. It was an pleasure dealing with you and once again thank you for travelling from Suffolk to buy your vehicle from us. We hope that the next time you are looking for a new vehicle we will once again be able to assist. All the best Ryan & Derek

By Christina W on 06 May 2019 | Verified purchase

Did a part exchange on my Mazda3 for a newer Mazda. Helpful and easy to deal with. Highly recommended!

Reply from Bournemouth Car Sales on 08/05/19

Thank you so much for taking the time to write this review. It was an absolute pleasure dealing with you and once again thank you for travelling over 100 miles to buy your vehicle from us, we really appreciated it!. All the best Ryan & Derek