Customer reviews of Bournemouth Car Sales

By Anonymous on 05 October 2022 | Verified purchase

Nice cars, superb customer service. You can be sure you will get your money's worth with Bournemouth Car Sales. The way every business should be run. Wish them all the best, probably will give them a visit when buying my next car.

Reply from Bournemouth Car Sales on 06/10/22

Hi, It was a pleasure to meet you and thank you for taking the time to leave us a review. We're glad you found your overall experience was stress free and you're enjoying the Honda CRV. All the best Derek & Ryan

By Beata Narnor on 30 September 2022 | Verified purchase

I had a great experience at Bournemouth Car Sales.Found the exact car I wanted in tip-top shape at a fair price with excellent and professional customer service from Derek. I highly recommend this dealership.

Reply from Bournemouth Car Sales on 03/10/22

Hi Beata, thank you for taking the time to write a review. It was a pleasure to meet you. We hope you enjoy your Yaris and if we can be of any further assistance in the future, please get in touch. All the best, Derek & Ryan

By Paul Hardy on 28 September 2022 | Verified purchase

Great service honest guys great vehicle that’s why I went back to them

Reply from Bournemouth Car Sales on 30/09/22

Hi Paul, thank you for taking the time to write a review. It was a pleasure meeting and dealing with you again. We’re pleased you’re happy with the vehicle and chose to return to buy again from us. All the best. Derek & Ryan

By Anonymous on 25 September 2022 | Verified purchase

Not pushy at all, car as described and 3 weeks in so far so good. Good after sales communication with regards to warranty and v5 etc

Reply from Bournemouth Car Sales on 28/09/22

Thank you for the review we are very pleased to hear you are happy with the car. We are slightly disappointed to receive a less than perfect score as we strive to meet our customers full requirements and satisfaction. Is there anything more we could have done? All the best, Derek & Ryan

By Mark Greenwood on 30 August 2022 | Verified purchase

Bournemouth car sales were a pleasure to buy from. Very professional, friendly and stress free. Would highly recommend

Reply from Bournemouth Car Sales on 31/08/22

Hi Mark, thank you for taking the time to write a review. We're pleased you were happy with our customer service, and it was a pleasure meeting you. All the best, Ryan & Derek

By Tracie Ainsworth on 24 August 2022 | Verified purchase

Truthful knowledge professional. We brought our car spur of the moment. And was totally unprepared. They bent over backwards to accommodate.

Reply from Bournemouth Car Sales on 25/08/22

Hi Tracie, thank you for taking the time to write a review. It was a pleasure to meet you and James. We hope you enjoy your BMW and if we can be of any further assistance in the future, please get in touch. All the best, Derek & Ryan

By Mark Collins on 15 August 2022 | Verified purchase

Tee service was excellent couldn’t do enough for me to the extent of contacting me about a car park sticker I forgot about in my part exchange car and sending it to me very impressed very friendly

Reply from Bournemouth Car Sales on 16/08/22

Hi Mark, thank you for taking the time to write a review. It was a pleasure meeting and doing business with you. Enjoy your Volvo. All the best, Derek & Ryan

By Lucy Buddle on 13 July 2022 | Verified purchase

So happy with the service provided they where so friendly and helpful made the hole experience really easy. Would definitely recommend.

Reply from Bournemouth Car Sales on 13/07/22

Hi Lucy, many thanks for the review, it was a pleasure meeting you. I’m glad we could be of assistance and your happy with the BMW X1 and service you received, all the best. Ryan & Derek

By Michael Thierry on 21 June 2022 | Verified purchase

Bournemouth Car Sales had in stock the ideal vehicle - my car of choice - I quickly appreciated the very warm, friendly, and professional way in which the transaction was completed. Fair price for my car in part exchange. I felt that Derek and his son were concerned that I purchased the right for me. No pressure, all the time I needed to look and examine my intended purchase. I was certain I could buy with full confidence. I unreservedly recommend Derek and Bournemouth Car Sales. They more than go the extra mile. The deal was completed over tea and biscuits. I am delighted with my 'new' to me car. How happen does a car salesman become a friend? Derek is on my Christmas card list.

Reply from Bournemouth Car Sales on 23/06/22

Hi Michael, thank you for the kind words. It was pleasure to meet you and your wife, and we're very pleased you're enjoying the Mercedes. All the best, Derek & Ryan P.S look forward to the Xmas card.

By James Williams on 03 June 2022 | Verified purchase

I travelled to get what I wanted and pleased that the car was a described, in very good condition for the year. Great service, made the process easy and devoted to helping the customer. Good communicating and I would use again.

Reply from Bournemouth Car Sales on 06/06/22

Hi James, It was a pleasure to meet and thank you for taking the time to leave us a review. We're glad you found your overall experience was stress free and you're enjoying the Honda Civic. All the best Derek & Ryan