Customer reviews of Bournemouth Car Sales

By Simon Barber on 13 July 2023 | Verified purchase

Derek and Ryan are wonderful to work with. From the start it was a very relaxed experience. They were happy to answer all questions and allowed me to go through the process at my own pace. The car was presented at an extremely high standard. After receiving the car, it generated a sensor fault. Derek and Ryan immediately rectified this using a Volvo specialist and even went out of their way to bring me home and deliver the vehicle back to Weymouth once complete. Impeccable service and I will be recommending them to anyone looking for a vehicle.

Reply from Bournemouth Car Sales on 15/07/23

Hi Simon, thank you for taking the time to write a review. It was a pleasure meeting you and your good lady. We hope you're enjoying your Volvo and if we can be of any further assistance in the future please don't hesitate to get in contact. Thank you for your patience all the best Derek & Ryan

By Kelly Woodfield on 24 June 2023 | Verified purchase

Would highly recommend if your looking to buy a new car honest and very friendly we love our new car thank you Derek

Reply from Bournemouth Car Sales on 27/06/23

Hi Kelly, many thanks for leaving a review and we're glad you're enjoying your Honda CRV, If we can be of further assistance in the future, please don't hesitate to contact us. All the best, Derek & Ryan

By Dennis Leonard on 23 June 2023 | Verified purchase

Excellent level of service. Derek handled all the paper work for me including transfer of my private registration. Ryan made me some tea (2 cup one is never enough) Well worth the 240 mile round trip, I would buy from you again. Many thanks gentleman. Denis.

Reply from Bournemouth Car Sales on 27/06/23

Hi Dennis, thank you for leaving a review and we're glad you're enjoying your Mercedes CLK, many thanks for the deal/part exchange. All the best, Ryan & Derek

By David Coombes on 16 June 2023 | Verified purchase

The customer service, information and support from Ryan was top class. Couldnt have asked for better. Excellent company to buy from and I will undoubtedly return when I need another car.

Reply from Bournemouth Car Sales on 19/06/23

Hi David, thank you for taking the time to write a review. It was a pleasure meeting and doing business with you. We hope you enjoy your BMW. Look forward to doing business with you again in the future. All the best, Ryan & Derek

By Keith Roberts on 03 June 2023 | Verified purchase

Absolutely fantastic service from initial contact to collection of vehicle. Ryan and Derek are a credit to the motor trade, informative,honest and above all,totally genuine guys. I have brought several used cars over the years but have never had such a hassle free experience ,including after sales contact to make sure everything was OK with the vehicle. I couldn't recommend these guys highly enough, thank you Bournemouth Car Sales.

Reply from Bournemouth Car Sales on 05/06/23

Hi Keith, Many thanks for taking the time to leave a review. We're pleased you enjoyed our customer service, and it was a pleasure meeting you, enjoy your Mercedes Convertible. All the best, Regards Ryan & Derek

By Gerwyn Thomas on 22 May 2023 | Verified purchase

Great service with good quality cars at a reasonable price. Friendly and polite.

Reply from Bournemouth Car Sales on 25/05/23

Hi Gerwyn, thank you for taking the time to write a review. It was a pleasure to meet you and your Wife. We’re glad you happy with your BMW 2 Series and the service you received. All the best, Derek & Ryan

By BARRY Farmer on 12 April 2023 | Verified purchase

Brilliant people to do business with - nothing too much trouble - they even sorted my car tax & insurance while I waited. Would recommend them to anyone looking for a well maintained & presented used car

Reply from Bournemouth Car Sales on 17/04/23

Hi Barry, thank you for taking the time to write a review. It was a pleasure meeting you and your daughter, and doing business with you. We hope you're enjoying your Mercedes, and if we can be of any further assistance in the future please let us know. All the best, Derek & Ryan

By Anonymous on 12 April 2023 | Verified purchase

Professional service

Reply from Bournemouth Car Sales on 17/04/23

Hi, thank you for taking the time to write a review. It was a pleasure meeting and doing business with you. We hope you enjoy you're car. All the best, Derek & Ryan

By Anonymous on 11 April 2023 | Verified purchase

Very helpful throughout process of purchasing my new car, nothing was any hassle and was completely stress free. Quality stock that is obviously well maintained. Would highly recommend them to anyone looking to purchase a car!

Reply from Bournemouth Car Sales on 17/04/23

Hi, thank you for taking the time to write a review. It was pleasure meeting you and your partner, and we hope you enjoy your new wheels. All the best, Ryan & Derek

By Ketan Dube on 13 March 2023 | Verified purchase

Had a great overall experience with Derek and Ryan. From the first call I made to viewing, then following up with test drive and finally closing the deal. True professionals where I didn’t even have to worry about anything. Pleasure dealing with you guys and I’m sure I’ll be back in future when I want to sell this one in order to upgrade.

Reply from Bournemouth Car Sales on 16/03/23

Hi Ketan, thank you for taking the time to write a review. It was a pleasure meeting and doing business with you and your partner. We're pleased you are happy with the vehicle and service you received. All the best, Ryan & Derek