Customer reviews of Bournemouth Car Sales

By Ethan Hunt on 25 June 2025 | Verified purchase

I recently purchased a car from Bournemouth Car Sales and I genuinely couldn’t be more impressed. From the moment I arrived both Derek and Ryan were incredibly welcoming, professional and attentive, setting a positive tone for the entire buying process. It’s clear from the outset that they take great pride in what they do. Their forecourt is filled with high-quality, well-presented vehicles and I was shown a range of options which were in excellent condition. There’s no hard sell here, just honest and a genuine passion for helping customers find the right car. What stood out to me most was the exceptional standard of their stock. Every vehicle I saw looked carefully selected and well maintained, and it was refreshing to deal with a business that clearly values quality over quantity. Their pricing is extremely fair, especially when you consider the condition and specification of the cars they offer. Derek and Ryan made the whole process smooth and stress-free, and I left feeling confident and completely satisfied with my purchase. If you’re looking for a well looked after car from people you can trust, I’d absolutely recommend Bournemouth Car Sales. They’re a real credit to the industry.

Reply from Bournemouth Car Sales on 26/06/25

Hi Ethan, thank you for the kind words. It was a pleasure to meet you and your dad. We're glad you were happy with the service you received and you're enjoying your Mercedes. If we can be of any assistance in the future, please don't hesitate to contact us. All the best, Derek & Ryan

By Katie Holliman on 25 June 2025 | Verified purchase

Excellent service from Derek at Bournemouth Car Sales. Derek was very helpful and accommodating. I left something in my part exchange vehicle and Derek took the time to offer to post it back to me. Very happy with the service and my purchase. Thank you!

Reply from Bournemouth Car Sales on 26/06/25

Hi Katie, thank you for taking the time to write a review. It was a pleasure to meet you and your partner and we're glad you were happy with the service you received. We hope you enjoy your Mercedes A Class and if there's anything we can help with in the future, please don't hesitate to contact us. All the best, Ryan & Derek

By Anonymous on 19 June 2025 | Verified purchase

Great place to buy a quality used car. We were very happy with the service and support. Individual appointment offered to view car, not rushed, lots of time given to ask questions etc. Some follow up contact received from the seller to ensure everything was in order. The car purchased is lovely - we are very happy.

Reply from Bournemouth Car Sales on 20/06/25

Hi, thank you for taking the time to write a review. It was a pleasure meeting you and your husband, and we're glad you were happy with the service and vehicle you purchased. If you require any further assistance in the future please don't hesitate to contact us. All the best, Derek & Ryan

By Jennifer Davies on 12 May 2025 | Verified purchase

Have recently purchased my Hybrid, automatic Yaris from Bournemouth Car Sales. I literally could not recommend them highly enough. Both Derek and Ryan were knowledgeable, really helpful, honest and kind as it was my first ever automatic car purchase after 42 years of driving a manual!! They gave me the confidence to purchase the car without being pushy. They were efficient with the paperwork and even delivered it to me! I am really happy with my car and would have no hesitation in recommending a purchase from them. Thanks!

Reply from Bournemouth Car Sales on 14/05/25

Hi Jenny, thank you for taking the time to write a review. It was a pleasure doing business and dealing with you and Ken. We're glad you're happy with the Toyota Yaris and also the service you received. If we can be of any further assistance in the future, please don't hesitate to contact us. All the best, Derek & Ryan

By Kerry Grassick on 28 April 2025 | Verified purchase

Slick yet honest service from start to finish. Thanks to Ryan for excellent communication and going the extra mile.. All documentation printed off and clearly explained. Derek highly experienced taking me through the car spec and for a decent test drive. I would buy from Bournemouth Car Sales again. I am very happy with my new car!

Reply from Bournemouth Car Sales on 30/04/25

Hi Kerry, thank you for taking the time to write a review. It was a pleasure to meet you and your partner. We're glad you're enjoying your BMW and the service you received. If we can be of any further assistance in the future, please don't hesitate to contact us. All the best, Ryan & Derek

By Paul on 07 April 2025 | Verified purchase

Great service received from Derek and Ryan on the purchase of our new car. Comfortable to talk to and no hard sell tactics. They clearly only take on good quality vehicles. Highly recommended.

Reply from Bournemouth Car Sales on 09/04/25

Hi Paul, thank for you taking the time to write a review. It was a pleasure to meet you and your partner. We're glad you're enjoying your BMW X1 and that you were happy with the service you received. All the best, Derek & Ryan

By Clive Bayley on 11 March 2025 | Verified purchase

Derek and Ryan were very knowledgeable and helpful and I ended up buying a car that I’ve been really happy with. I’d go back to them if I needed a car in the future.

Reply from Bournemouth Car Sales on 14/03/25

Hi Clive, thank you for taking the time to write a review. It was a pleasure to meet you and we're pleased you are happy with the car and service you received. We hope you enjoy your Seat Leon FR and if there's anything we can help with in the future, please don't hesitate to contact us. All the best, Ryan & Derek

By Lindsey on 08 March 2025 | Verified purchase

Great service, always friendly and easy to speak to. The car was just as described and they sorted all the paperwork very smoothly.

Reply from Bournemouth Car Sales on 13/03/25

Hi Lindsey, thank you for taking the time to write a review. It was a pleasure to meet you and we're pleased you are happy with the car and service you received. We hope you enjoy your VW Golf and if there's anything we can help with in the future, please don't hesitate to contact us. All the best, Ryan & Derek

By Michelle Paton on 21 January 2025 | Verified purchase

From the moment I enquired about a car I was interested in, I felt like I was speaking to an honest genuine salesman. Ryan answered all my questions and couldn’t have been more helpful, that was the reason why I decided not only was this the car for me, but also the garage I wanted to buy it from. We couldn’t fault the service from Derek and Ryan (father & son). Ryan even went online to sort out my car tax for me whilst we were in their office. I know that if I ever decide to change my car, I will be going back to Bournemouth Car Sales to choose one from them, as Ryan said “they will go out of their way to find the best car that is in tip top condition with full service history” so they know they are selling the best used car to satisfy their customers! Which they have done with me, thank you Derek and Ryan, it was a pleasure to meet you both, and I love my car!

Reply from Bournemouth Car Sales on 27/01/25

Hi Michelle, Thank you so much for taking the time to write such a glowing review. It was an absolute pleasure meeting you and your husband. We’re delighted to hear you love the Golf Cabriolet and that you enjoyed the customer service you received. If there’s anything further we can assist with in the future, please don’t hesitate to get in touch. All the best, Ryan & Derek

By Alex Wright on 06 January 2025 | Verified purchase

Derek and Ryan were terrific throughout the whole process. I saw a Mini Countryman that I liked on their website (which is replete with invaluable detail about all the vehicles listed for sale), then agreed a mutually acceptable deposit with Derek as well as a date to test drive it. I took a train from my home in Oxford to Bournemouth where Ryan was waiting to pick me up at the station. (He later - immensely kindly - gave me a lift back to the station where the suitcase I had stupidly left by mistake on the train was, to my great good fortune, being unloaded into lost property.) Derek supervised the test drive which went without a hitch. Once we had sorted out the paperwork - meticulously prepared and organized by them both - and the relevant monies were transferred, Derek and Ryan offered me tea and biscuits. Their professionalism was exemplary and their kindness went beyond the call of duty. I was extremely impressed by their family-run and well-established operation and wouldn't hesitate to recommend Bournemouth Car Sales to anyone interested in purchasing a quality used vehicle. Their artisanal high-grade stock is more than usually interesting and curated with both care and skill. They also clearly love cars and take great pride in their work. The car I bought from them is a delight, and was presented in immaculate condition. Extremely happy all round with the excellent service and interactions I had with this company.

Reply from Bournemouth Car Sales on 09/01/25

Hi Alex, thank you for taking the time to write a glowing review. It was a pleasure meeting and dealing with you. We are glad to hear you're enjoying your Mini JCW and if we can be of any further assistance in the future please don't hesitate to get in contact. All the best Derek & Ryan