Customer reviews of Bournemouth Car Sales

By Anonymous on 11 November 2024 | Purchase not verified

Amazing….thank you both. Initial phone call with Derek, and appointment with Ryan. The time and attention were so much appreciated, all the paperwork done and in order. Not made to feel under pressure or hurried…and drove away in my new car! Amazing….a very happy experience. Thank you.

Reply from Bournemouth Car Sales on 13/11/24

Hi, thank you for taking the time to write a review. It was a pleasure to meet you and we're glad you're enjoying your Golf and the service you received. If you require any further assistance in the future please don't hesitate to contact us. All the best, Ryan & Derek

By Terry C on 22 October 2024 | Purchase not verified

We bought our vehicle from Bournemouth Car sales. We made an appointment and travelled from Selsey. Derek was friendly and very helpful. The car was lovely and Derek even arranged to deliver the car to our home address. Excellent customer service, you couldn't ask for better. Nice people to do business with.

By Scott A on 24 May 2024 | Purchase not verified

Just to add a note to my original review, I had an issue with a tyre sensor and was struggling to find the fault, Derek kindly agreed to take the car back for a day and sorted the issue, good old fashioned service that Customers really want these days, thank you so much Derek and Ryan.

Reply from Bournemouth Car Sales on 25/05/24

Hi Scott, thank you for the kind words, we are pleased to have cured the fault in an instance for you and appreciate your patience throughout, always here to help anytime. All the best Derek & Ryan

By Stefano D on 21 March 2024 | Purchase not verified

Brilliant people to deal with,as they say it does exactly what it says on the tin .

Reply from Bournemouth Car Sales on 30/03/24

Hi Stefano, thank you for taking the time to leave a review and for your very kind comments. We strive on the service we offer our customers so are delighted these have been met. It was a pleasure to meet you. All the best, Derek & Ryan

By Stefano D on 21 March 2024 | Purchase not verified

Brilliant people to deal with,as they say it does exactly what it says on the tin .

Reply from Bournemouth Car Sales on 30/03/24

Hi Stefano, thank you for taking the time to leave a review and for your very kind comments. We strive on the service we offer our customers so are delighted these have been met. It was a pleasure to meet you. All the best, Derek & Ryan

By Anonymous on 07 February 2024 | Purchase not verified

Ryan was very helpful from beginning to end answering any questions about the car and helping to arrange collection and delivery. Car arrived in perfect condition and has been great to drive since, would happily recommend!

Reply from Bournemouth Car Sales on 09/02/24

Hi , thank you for taking the time to leave a review. We're glad you were happy with the service you received, and we hope you enjoy your Audi A3. If we can be of any assistance in the future, please don't hesitate to contact us. All the best, Ryan & Derek

By Tom M on 01 February 2024 | Purchase not verified

Derek snd Ryan provided an exceptional and professional service in the purchase of my car. Would recommend very highly. Very approachable and helpful. A pleasure to have dealt with them both.

Reply from Bournemouth Car Sales on 06/02/24

Hi Tom, thank you for taking the time to leave a review. It was a pleasure meeting and doing business with you. We're glad you were happy with the service. All the best with your new Volvo, Derek & Ryan

By Tom M on 13 December 2023 | Purchase not verified

Ryan was extremely when selling my BMW 325D. Very professional and ensured everything ran smoothly from start to finish. Would recommend without a doubt.

By Nigel E on 13 March 2023 | Purchase not verified

BCS bought my non-ULEZ compliant Passat, which I had from new. As a retired Sales Director of a multinational company, I found them both genuine and courteous. The process was straightforward and quick - a good advert for what Used Car sellers should be like. As a norm, I do not do reviews, but BCS is a deserving exception.

Reply from Bournemouth Car Sales on 16/03/23

Hi, thank you for taking the time to leave a review. It was a pleasure meeting and doing business with you. We're pleased you were happy your experience with us. All the best, Ryan & Derek

By Andy C on 25 October 2022 | Purchase not verified

I was a bit nervous about selling my car online but needn't have been. Derek and Ryan offered a good price for it and were very friendly and professional when collecting it. They paid me on the spot by bank transfer and wouldn't leave until I went indoors and checked the money had arrived - magic! Ryan also sorted out the DVLA transfer on the spot. Great guys to do business with.

Reply from Bournemouth Car Sales on 26/10/22

Hi, thank you for taking the time to write a review. It was a pleasure to meet and do business with you. We're glad you were happy with the swift service. If we can be of any further assistance in the future, please don't hesitate to contact us. All the best, Derek & Ryan