Customer reviews of Bournemouth Car Sales

By Hannah C on 27 May 2017 | Verified purchase

Fantastic customer service with no pressure sales. I highly recommend these guys, nothing was too much trouble. A professional yet friendly service which I highly recommend if you are in the market for a good quality second hand car.

By David C on 27 May 2017 | Verified purchase

V professional. Whole experience was very easy and straightforward. Would definite recommend and use again.

By Matt H on 27 May 2017 | Verified purchase

Ryan was brilliant with helping me chose and buy my car. He was friendly and very honest and made the whole experience a lot easier and less stressful! I would definitely recommend Portsmouth Car sales!

By Anonymous on 25 January 2025 | Purchase not verified

I had an excellent experience, they made everything really easy, I would definitely use them again.

Reply from Bournemouth Car Sales on 29/01/25

Hi, thank you for taking the time to write a review. It was a pleasure to meet you and your husband Dave, we're glad you were pleased with the service you received and that you're enjoying your BMW. If we can be of any further assistance in the future, please don't hesitate to contact us. All the best, Ryan & Derek

By Anonymous on 11 November 2024 | Purchase not verified

Amazing….thank you both. Initial phone call with Derek, and appointment with Ryan. The time and attention were so much appreciated, all the paperwork done and in order. Not made to feel under pressure or hurried…and drove away in my new car! Amazing….a very happy experience. Thank you.

Reply from Bournemouth Car Sales on 13/11/24

Hi, thank you for taking the time to write a review. It was a pleasure to meet you and we're glad you're enjoying your Golf and the service you received. If you require any further assistance in the future please don't hesitate to contact us. All the best, Ryan & Derek

By Terry C on 22 October 2024 | Purchase not verified

We bought our vehicle from Bournemouth Car sales. We made an appointment and travelled from Selsey. Derek was friendly and very helpful. The car was lovely and Derek even arranged to deliver the car to our home address. Excellent customer service, you couldn't ask for better. Nice people to do business with.

By Scott A on 24 May 2024 | Purchase not verified

Just to add a note to my original review, I had an issue with a tyre sensor and was struggling to find the fault, Derek kindly agreed to take the car back for a day and sorted the issue, good old fashioned service that Customers really want these days, thank you so much Derek and Ryan.

Reply from Bournemouth Car Sales on 25/05/24

Hi Scott, thank you for the kind words, we are pleased to have cured the fault in an instance for you and appreciate your patience throughout, always here to help anytime. All the best Derek & Ryan

By Stefano D on 21 March 2024 | Purchase not verified

Brilliant people to deal with,as they say it does exactly what it says on the tin .

Reply from Bournemouth Car Sales on 30/03/24

Hi Stefano, thank you for taking the time to leave a review and for your very kind comments. We strive on the service we offer our customers so are delighted these have been met. It was a pleasure to meet you. All the best, Derek & Ryan

By Stefano D on 21 March 2024 | Purchase not verified

Brilliant people to deal with,as they say it does exactly what it says on the tin .

Reply from Bournemouth Car Sales on 30/03/24

Hi Stefano, thank you for taking the time to leave a review and for your very kind comments. We strive on the service we offer our customers so are delighted these have been met. It was a pleasure to meet you. All the best, Derek & Ryan

By Anonymous on 07 February 2024 | Purchase not verified

Ryan was very helpful from beginning to end answering any questions about the car and helping to arrange collection and delivery. Car arrived in perfect condition and has been great to drive since, would happily recommend!

Reply from Bournemouth Car Sales on 09/02/24

Hi , thank you for taking the time to leave a review. We're glad you were happy with the service you received, and we hope you enjoy your Audi A3. If we can be of any assistance in the future, please don't hesitate to contact us. All the best, Ryan & Derek