Customer reviews of Bournemouth Car Sales

By Tina Waterman on 23 August 2021 | Verified purchase

Ryan and Derek at Bournemouth Car Sales were really helpful with our purchase, even arranging a special time for a test drive to fit in with us. They were courteous and friendly and we felt 'Covid safe' The car, a Honda CRV was perfect for us and so we bought it.

Reply from Bournemouth Car Sales on 26/08/21

Hi Tina/David, many thanks for the review, it was a pleasure meeting you. I’m glad we could be of assistance and your happy with the car and service you received, all the best. Derek & Ryan

By Anonymous on 17 August 2021 | Verified purchase

The guys provided a really pleasant service. Well organised and professional without any sales pressures. Excellent communication throughout. Would highly recommend anyone interested in their vehicles to give them a call.

Reply from Bournemouth Car Sales on 19/08/21

Hi, pleasure to do business with you. Thank you for the positive feedback and taking the time to write a review. All the best, Ryan & Derek.

By Ash Gadsby on 29 July 2021 | Verified purchase

Brilliant service from start to finish , Covid secure showroom and office space , a no pressure sale and answered all my questions about the vehicle . Would definitely recommend this car garage

Reply from Bournemouth Car Sales on 30/07/21

Hi Ash, Thank you for taking the time to leave a review. We're pleased you enjoyed our customer service, and it was a pleasure meeting you, enjoy your BMW. All the best, Ryan & Derek

By Kenneth Gourlay on 05 July 2021 | Verified purchase

They were a good dealer and looked after my needs well

Reply from Bournemouth Car Sales on 08/07/21

Hi Kenny, many thanks for the review, it was a pleasure meeting you. I’m glad we could be of assistance and your happy with the car and service you received, all the best. Derek & Ryan

By John Michelmore on 05 July 2021 | Verified purchase

extremely courteous and made one feel confident in the motor car exchange and purchase procedure

Reply from Bournemouth Car Sales on 08/07/21

Hi John, many thanks for the review, it was a pleasure meeting you and your Wife, I’m glad we could be of assistance and your both very happy with the car, all the best Ryan & Derek

By Munna W on 18 June 2021 | Verified purchase

The car purchase went very well and the sales person was very helpful & pleasant to deal with.

Reply from Bournemouth Car Sales on 22/06/21

Hi Munna, thank you for the review. It was a pleasure to meet you and your partner, and we hope you enjoy your new car. All the best, Ryan & Derek.

By Emma N on 17 June 2021 | Verified purchase

We were welcomed to our appointment, on time, by one of the friendly owners of the garage. The car was ready for us to view, all paperwork was up together too. We took it for a test drive - a local route that they clearly do often, and it was enough for us to know that the car drove well. The car was as described and a really good deal. The contact that I had before hand was friendly and professional, and at no point was I concerned. It was the perfect transaction. I will happily return to them for my next car.

Reply from Bournemouth Car Sales on 22/06/21

Hi Emma, thank you for taking the time to write this review. It was a pleasure dealing with you. We are pleased everything ran smoothly with your recent purchase and you were happy with our service. All the best, Ryan & Derek.

By keith B on 13 June 2021 | Verified purchase

Friendly professional service, no pressure selling. Relaxed atmosphere within their dealership. Honestly Nice People to Business with. When I retire might even apply for a job there 😀

Reply from Bournemouth Car Sales on 17/06/21

Hi Keith, thanks for taking the time to leave a review, it was a pleasure meeting and doing business with you. We're glad you enjoyed the service. All the best, Ryan & Derek

By Angela H on 24 April 2021 | Verified purchase

Great knowledge and experience of cars answered all questions throughly and made the whole car buying process a pleasure .

Reply from Bournemouth Car Sales on 29/04/21

Hi Angela, many thanks for the review, it was a pleasure meeting you. I’m glad we could be of assistance and your happy with the car, all the best Ryan & Derek

By Stephen P on 04 January 2021 | Verified purchase

We were not ordinary car buyers as we were returning to the UK from Spain, driving a Spanish registered left hand drive Hyundai Santa Fe. While we were still in Spain my wife contacted a number of car dealers in the U.K. to ask about the possibility of selling the Santa Fe and Bournemouth Car Sales were one of the few to respond. When we got back we contacted them again and were able to visit the showroom. While we were there my wife and I both really liked a Honda Civic that was for sale. We took it for a test drive and that was it-we loved it. They offered us what we thought was a good deal on the Santa Fe and before we knew it we had bought a new car. I can say the service we received was first class and having been ripped off by a car dealer in the past we were not the most trusting of buyers. The car has been great so far and has allowed my wife to regain her confidence in driving which the Santa Fe had eroded. I can't recommend Bournemouth Car Sales highly enough.

Reply from Bournemouth Car Sales on 07/01/21

Dear Stephen & Denise, Thank you for the detailed review. It is always gratifying to know we get things right. We are ready and waiting to assist if you need us in the future. It was great to meet you both, enjoy the car all the best, Ryan & Derek