Customer reviews of Bournemouth Car Sales

By Anonymous on 25 September 2022 | Verified purchase

Not pushy at all, car as described and 3 weeks in so far so good. Good after sales communication with regards to warranty and v5 etc

Reply from Bournemouth Car Sales on 28/09/22

Thank you for the review we are very pleased to hear you are happy with the car. We are slightly disappointed to receive a less than perfect score as we strive to meet our customers full requirements and satisfaction. Is there anything more we could have done? All the best, Derek & Ryan

By Mark Greenwood on 30 August 2022 | Verified purchase

Bournemouth car sales were a pleasure to buy from. Very professional, friendly and stress free. Would highly recommend

Reply from Bournemouth Car Sales on 31/08/22

Hi Mark, thank you for taking the time to write a review. We're pleased you were happy with our customer service, and it was a pleasure meeting you. All the best, Ryan & Derek

By Tracie Ainsworth on 24 August 2022 | Verified purchase

Truthful knowledge professional. We brought our car spur of the moment. And was totally unprepared. They bent over backwards to accommodate.

Reply from Bournemouth Car Sales on 25/08/22

Hi Tracie, thank you for taking the time to write a review. It was a pleasure to meet you and James. We hope you enjoy your BMW and if we can be of any further assistance in the future, please get in touch. All the best, Derek & Ryan

By Mark Collins on 15 August 2022 | Verified purchase

Tee service was excellent couldn’t do enough for me to the extent of contacting me about a car park sticker I forgot about in my part exchange car and sending it to me very impressed very friendly

Reply from Bournemouth Car Sales on 16/08/22

Hi Mark, thank you for taking the time to write a review. It was a pleasure meeting and doing business with you. Enjoy your Volvo. All the best, Derek & Ryan

By Lucy Buddle on 13 July 2022 | Verified purchase

So happy with the service provided they where so friendly and helpful made the hole experience really easy. Would definitely recommend.

Reply from Bournemouth Car Sales on 13/07/22

Hi Lucy, many thanks for the review, it was a pleasure meeting you. I’m glad we could be of assistance and your happy with the BMW X1 and service you received, all the best. Ryan & Derek

By Michael Thierry on 21 June 2022 | Verified purchase

Bournemouth Car Sales had in stock the ideal vehicle - my car of choice - I quickly appreciated the very warm, friendly, and professional way in which the transaction was completed. Fair price for my car in part exchange. I felt that Derek and his son were concerned that I purchased the right for me. No pressure, all the time I needed to look and examine my intended purchase. I was certain I could buy with full confidence. I unreservedly recommend Derek and Bournemouth Car Sales. They more than go the extra mile. The deal was completed over tea and biscuits. I am delighted with my 'new' to me car. How happen does a car salesman become a friend? Derek is on my Christmas card list.

Reply from Bournemouth Car Sales on 23/06/22

Hi Michael, thank you for the kind words. It was pleasure to meet you and your wife, and we're very pleased you're enjoying the Mercedes. All the best, Derek & Ryan P.S look forward to the Xmas card.

By James Williams on 03 June 2022 | Verified purchase

I travelled to get what I wanted and pleased that the car was a described, in very good condition for the year. Great service, made the process easy and devoted to helping the customer. Good communicating and I would use again.

Reply from Bournemouth Car Sales on 06/06/22

Hi James, It was a pleasure to meet and thank you for taking the time to leave us a review. We're glad you found your overall experience was stress free and you're enjoying the Honda Civic. All the best Derek & Ryan

By Jonathan Haskell on 12 May 2022 | Verified purchase

Derek and Ryan are Friendly and Genuine guys at Bournemouth Car Sales. Not rushed in anyway when came to deciding and answered all questions professionally. Highly recommend. Thank you

Reply from Bournemouth Car Sales on 12/05/22

Hi, thank you for taking the time to write a review. We're pleased you were happy with our customer service, and it was a pleasure meeting you. All the best, Ryan & Derek

By Laura Gold on 05 May 2022 | Verified purchase

extremely helpful. car is in great condition, with full service and MOT history. Garage were great in taking our old car on and made the transaction extremely smooth. highly recommend

Reply from Bournemouth Car Sales on 05/05/22

Hi Laura, many thanks for the review, it was a pleasure meeting you and your partner. We’re glad we could be of assistance and that your happy with the car and the service you received. All the best Derek & Ryan

By Karen Taylor on 22 April 2022 | Verified purchase

Very friendly and professional service with vehicle cleaned and serviced on the we viewed and later collected. Salesman knew what he was talking about and was honest, providing reassurance needed when buying a second hand car. Would recommend to anyone

Reply from Bournemouth Car Sales on 24/04/22

Hi Karen, thank you for taking the time to write this review. It was a pleasure dealing with you and your husband. We’re pleased you’re happy with the vehicle. All the best, Ryan & Derek